Every customer. Engaged the right way.
Understand your customers, reach them across SMS, WhatsApp, Email and Push, and automate the conversations that drive growth with segmentation, campaigns and journeys built for how your business actually works.
Import
Bring customers in
- AOAdaeze Okafor CSV
- CBChinedu Bello Event
- FSFatima Sani Manual
- TATunde Adeyemi Database
Segment
Pick the right people
First payment not made
- AOAdaeze Okafor
- CBChinedu Bello
- FSFatima Sani
- TATunde Adeyemi
Campaign
First payment nudge
To Adaeze
Hi Adaeze, make your first transfer and get ₦500 back.
✓✓ Read
To Tunde
Tunde, your ₦500 bonus is waiting. Make your first transfer today.
Delivered
Your customers aren’t hearing you
Reach without relevance is just noise. Here’s where engagement quietly breaks down.
Everyone gets the same message
One blast treats your VIP the same as last week’s signup. That’s noise, not engagement.
Wrong channel, wrong time
An SMS at 2pm to a customer who only checks email in the morning. The moment passes unread.
SHOPNOW
2:04 PM
Dear Customer, enjoy 10% off all items this weekend only.
QUICKLOAN
1:37 PM
Dear Customer, you are eligible for a loan of up to N500,000.
MYTELCO
12:15 PM
Dear Customer, recharge N1,000 and get 2GB bonus data.
BANKX
11:02 AM
Dear Valued Customer, kindly update your details to continue.
FASTFOOD
9:48 AM
Dear Customer, hungry? Free delivery on all orders today.
INSURE
Yesterday
Dear Customer, protect what matters from N1,500 a month.
FITGYM
Yesterday
Dear Customer, your membership offer ends this Friday.
TRAVELNG
Monday
Dear Customer, fly anywhere in Nigeria from N45,000.
No visibility into what works
You know how many you sent, not who opened, clicked or converted. Every campaign is a guess.
Customer data everywhere
Contacts here, history there, engagement in a spreadsheet. You can’t personalise a fragmented picture.
From first import to the message that lands
- CSV
- Event
- Database
- Manual
Adaeze Okafor
- Phone
- +234 803 ••• 2291
- Order
- ₦12,500 · 2d ago
- Plan
- Premium
- Segment
- Payday savers
Customer Profiles
Every customer in one place: attributes, engagement history and segments in a single view.
First payment not made1,318
Adaeze Okafor
Lagos
Chinedu Bello
Abuja
Fatima Sani
Kano
Tunde Adeyemi
Ibadan
Kemi Eze
Lagos
Segun Obi
Enugu
Tunde Adeyemi
Ibadan
Kemi Eze
Lagos
Segun Obi
Enugu
Adaeze Okafor
Lagos
Chinedu Bello
Abuja
Fatima Sani
Kano
Smart Segmentation
Manual, condition-based and AI segments that discover patterns you’d never find by hand.
Trigger
Signed up, not paid
Wait
1 day
Split
Preferred channel
welcome
SMS
welcome
Goal
First payment
Automated Journeys
Multi-step workflows that trigger on customer conditions and run across any channel.
First transfer nudge
SendingTo 1,318 customers
WhatsApp · to Adaeze Read
Hi Adaeze, your ₦500 first-transfer bonus is waiting.
SMS · to Tunde Delivered
Tunde, make your first transfer today and get ₦500 back.
Email · to Fatima Opened
Fatima, your ₦500 bonus is one transfer away
Push · to Segun Sent
₦500 bonus · Make your first transfer
Multi-Channel Campaigns
SMS, WhatsApp, Email and Push from one place, with delivery, open and click data per channel.
payment_reminder
ApprovedHi Adaeze, your payment of ₦12,500 is due on Friday.
Message Templates
Reusable, personalised templates. Approve WhatsApp templates once, reuse everywhere.
Engaged customers, last 8 weeks
742 +80%
Adaeze read WhatsApp
nowTunde clicked SMS link
1mFatima opened email
2m
Insights & Activities
Growth, engagement trends and campaign performance across every channel, in one dashboard.
Push Notifications. Straight to the device.
Built the same way as your SMS, WhatsApp and Email campaigns, with a title, body text, image, deep link and action buttons.
- 1 Connect your app with Firebase (FCM) or Apple APNs
- 2 Add your customers’ device tokens
- 3 Choose Push when you create a campaign
Friday 25 September
9:41
Settlement paid
now₦1,240,500 has been sent to your bank account.
₦45,000 received
nowAdaeze Okafor paid for order #10482.
Built for how African businesses actually operate
Every tool in Engage is a deliberate decision to build for the African context, not adapt a global product and hope it fits.
01 / 03
Flexible customer identity
Choose what defines a customer: phone, email, ID or any custom field. Customers without an email still count.
Identify customers by
Phone number
+234 803 ••• 2291
adaeze.o@••••.com
Customer ID
CUS-48213
Custom field
Account no., BVN, loan ID…
- AO
Adaeze Okafor
+234 803 ••• 2291
- TANo email
Tunde Adeyemi
+234 816 ••• 7740
- FSNo email
Fatima Sani
+234 902 ••• 1185
02 / 03
Wallet-based billing
No mandatory card. Fund via Paystack or transfer and pay for what you use.
Wallet balance
₦268,987.50
Card or bank app
Bank transfer
To your wallet account
- −₦31,012.50
Campaign: Payment reminder
Today, 9:00am
- +₦200,000.00
Top-up via Paystack
Today, 8:40am
- +₦100,000.00
Top-up via bank transfer
Mon, 2:15pm
03 / 03
Naira pricing
Pay in naira. No conversion rates, no end-of-month surprises.
September spend
₦399,250.00
- SMS₦184,200.00
- WhatsApp₦121,050.00
- Email₦52,400.00
- Push₦41,600.00
See Engage in action
A fast run-through of the full flow: every screen from setup to send, in under a minute.
Ready to start
Your customers trust you at the moment that matters most
Every OTP, payment signal, fraud check, and alert is a promise. Termii makes sure you keep it.